Frequently asked questions
How does payment work?
Golden Eye Trucking takes great pride in NOT charging any upfront cost; This means that you pay NOTHING until your vehicle is picked up & delivered. Payment is broken down into two payments:
How long does it take to pick up my car?
Golden Eye Trucking offers 2 types of services.
How long will it take to Deliver my car?
Depending on your particular route shipping time varies. Here are some examles:
Is my car insured?
Yes! All of our trucks are fully insured and hold full coverage cargo insurance. Drivers will complete a condition report on pick up and delivery and both parties will sign. Proof of insurance can be provided upon request.
Can i put items in my car?
Auto carriers are not licensed to carry Household Goods. However 100lbs will be allocated for personal belongings to be put inside the vehicle. if for some reason you are in need of more please Contact Us
What is included in my price?
Your price includes Tax, Tolls, Full Coverage Insurance and Door-To-Door service.
What kind of trucks are used to ship my car?
Depending on what type of transport you require we have access to a wide variaty of transport trailers including:
Will my car be moved from truck to truck?
No! Your vehicle stays on the same truck throughout transport. The only reasons a vehicle would be transfered to another truck is if the truck has broken down and another truck was dispatched to complete the load.
What if my car is damaged during shipping?
In the very rare case your vehicle is damaged it is most important to have those damages recorded on the bil of lading. Photos and/or video of the damage is recomended as well. A claim will be filed in the case of damages directly with the carriers insurance company.
How Far in advanced should i book my auto transport?
There is no requirment to book in advanced, However if you want to secure a certain time frame on pick up or delivery it is recomended that you book at least 5-7 days in advanced. this way you avoid paying expedited rates for a last minute request.
Can i cancel my reservation?
It depends on the status of your order: